Asking for the Impossible: Send Rates
Today’s is the third in a series of posts on contractual terms that clients want to try to get, but usually will be unable to
Mickey
13 May 2010
Today’s is the third in a series of posts on contractual terms that clients want to try to get, but usually will be unable to
Yesterday, we had a look at Delivery SLAs as a contract term that you are unlikely to get out of an email service provider. Closely
Just a few days ago, I wrote that I cannot give a guarantee that an intervention on my part will get you removed from a
A few days ago, I was approached by a delivery consultant. Frustration abounded, and while this person didn’t need my assistance with anything, there was
Yesterday, I was talking with a potential client about engaging my services. The prospect asked for a guarantee of results with regard to a smallish