Author: Mickey

A recognized leader in the fight against online abuse, specializing in email anti-abuse, compliance, deliverability, privacy, and data protection. With over 20 years of experience tackling messaging abuse, I help organizations clean up their networks and maintain a safe, secure environment.
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Administrivia

Google Scholar

I’m heading out of town shortly for the Thanksgiving holidays, but there’s a new link. Google now has a search for scholarly (that is, “peer-reviewed”)

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Industry

On Hold With Earthlink

It’s been 15 minutes now. Nothing unusual. Getting to this point was really, really hard. I went through seven (7) different phone routing trees before

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Law

TCPA Case Settles

I haven’t mentioned this in this space before, but in a previous work incarnation I was a legal assistant. I’m not anymore, but I put

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Email

Spam Legitimacy

Kudos to Anne Mitchell for catching the story at: http://www.guardian.co.uk/online/spam/story/0,13427,1187654,00.html While she centers on the portion of the story that occurred at the ISIPP Spam

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