Asking for the impossible: SLAs
Just a few days ago, I wrote that I cannot give a guarantee that an intervention on my part will get you removed from a
Analysis of things going on in the industry, from important announcements to emerging standards
Just a few days ago, I wrote that I cannot give a guarantee that an intervention on my part will get you removed from a
A few days ago, I was approached by a delivery consultant. Frustration abounded, and while this person didn’t need my assistance with anything, there was
Yesterday, I was talking with a potential client about engaging my services. The prospect asked for a guarantee of results with regard to a smallish
Today is the second day on some lessons email marketers can apply from learning some basic emergency medicine. Today’s lesson deals with squeaky wheels, grease,
semantics definition se·man·tics (-tiks) noun the branch of linguistics concerned with the nature, the structure, and the development and changes of the meanings of speech
Today we have a guest post from the ever popular [acp author=”Al Iverson” id=”Iverson-03″ title=”Too much contact” url=”http://www.spamresource.com/2009/10/too-much-contact.html” media=”blog” year=”2009″ month=”October” day=”7″]Barry[/acp]. Barry is overworked
Many clients expect email to be sort of an automatic thing. The thinking is “I should hit ‘Send’ and it should arrive within moments.” So,
Sometimes it bears remembering that many content filters aren’t score-based, but rather string based. Because of this, you may have to more carefully craft your
…but they’re impotent and broken. On Saturday, I took the kids to the Houston Museum of Natural History to see its exhibit of the famous
The email said, “Our last mailing had 30 complaints at AOL. Will signing with DKIM and SPF help with our reputation there?” In some ways,
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