What does your relationship look like?
15 November 2021
Delivering mail successfully is a full-time job for a lot of people. My full-time job is handling complaints about the mail. What do those complaints look like? Well, they fall into a few different buckets: Please unsubscribe me. This is spam. “I’ve asked to be removed from your customer’s list and they just refuse.” “Your
Email is about relationships
8 March 2009
Did you know that it’s entirely possible to learn the wrong lessons? Well, it is. I use Zemanta to suggest possible links for blog posts. While writing yesterday’s blog post, a suggested link emerged dealing with CAN-SPAM and the definition of “spam.” That post by Roger Bauer shows how some people just don’t get it